Introduction and Definition
We are committed to your privacy recognising its importance and your need for security. Privacy is anyway a matter of trust.
Types of Data acquired
Personally Identifiable Information (PII). We acquire PII that may include, in certain contexts, your name, address, postcode, email address, and telephone number(s), which you yourselves have willingly shared on the website or elsewhere with us either directly or indirectly regardless of the platform or means. We also acquire your IP address, User ID, and/or Device ID, which certain jurisdictions consider to be PII, because it could be used to identify an individual or a Device if it were combined with other identifying information (i.e. your IP address).
Sensitive PII. On certain occasions, for instance when registering for an event or contributing to a fundraiser, you may provide a credit, debit, or payment account number, or other payment information, which could be recognised as more sensitive than other PII. We generally do not request other Data that is often considered “highly sensitive,” such as other financial account information (e.g., credit report information, bank account numbers), personal health information, or government-issued identification numbers (e.g., social security number, drivers’ license number, or passport number). Nonetheless, we reserve the right to do so when such Data is necessary to offer you certain services.
Anonymous Data. Some of the Data that we acquire cannot identify, distinguish or trace you or your Device, even if combined with other identifying information, and some Data that could be considered PII when combined with other identifying information is not used in a way that identifies, distinguishes or traces you or your Device, but is instead used in an anonymous way, often aggregated with other anonymous Data about other users.
How we acquire your data
Data You Provide. We mostly receive PII because you have provided it to us. For instance, when you contact us by phone or online, enter a competition or an event, sign up for training, complete a survey, purchase a product, or a certain service, attend an event we host, register and/or set up an account/profile, you may be provided with, or required to pick, a password and/or User ID, and you may provide a credit, debit, or payment account number, or other payment information, or further details, such as your name, telephone number(s), email and/or home or business address. Other Data including your age, gender, photo, video, or even an avatar, as well as some of your preferences may also be requested. In addition, we may acquire your Data when you contact us by post/mail, or through your interaction with our social media pages or through messaging (e.g., email, SMS, MMS, Messenger, Viber, Whats App, Facebook, Twitter, Instagram, our blogs, or similar technologies) or when you sign up for our newsletters or alerts or communicate with us via email or other channels, such as our Contact Us form (in our website/blog) or by filling in a google form, etc. We also may acquire information that you provide about other people, for example, when you make a reference to a friend or purchase one of our Products/ Services as a gift. In all such cases the data provided come directly from you.
Data Automatically Collected and Log Files. The Site/Service may also automatically collect Data about you, your online behaviour and your Device and we may use log files to record data about each users’ visit to our Site.The Data collected may include, without limitation, the make, model, settings, specifications (e.g., CPU speed, connection speed, browser type, operating system, device identifier) and geographic location of you and/or your Device, as well as date/time stamp, IP (Internet Protocol) address connected to your computer (or the proxy server you use to access the World Wide Web), pages visited, time of visits, Content viewed, ads viewed, the site(s), application(s), destination(s), and/or service(s) you arrived from, and other clickstream data, as well as your mobile device operating system (if you are accessing the Site using a mobile device), or the name of your ISP (Internet Service Provider) or your mobile carrier. We may use this information to analyze overall trends to help improve the Site. We do not share log data with third-parties unless required by law to do so. The Service may collect your Data even if the Site is not open on your Device or you’re not logged in.
Data Acquired Elsewhere. We may also acquire your PII or other Data offline or otherwise outside of the Site/Service. For example, we may purchase or otherwise acquire such Data from third party data suppliers. We reserve the right to merge or commingle those other Data with your PII and Data collected on or through the Site/Service.
Social Network Integration. If you wish to access, visit and/or use any third-party social networking service(s) that may be integrated with the Site/Service, we may receive your Data that has been made available to those services, including information about your contacts on those services. For example, some social networking services allow you to push Content from our Site/Service to your contacts or to pull information about your contacts so you can connect with them on or through our Site/Service. Some social networking services also will facilitate your registration for our Site/Service or enhance or personalize your experience on our Site/Service. Your decision to use a social networking service in connection with our Site/Service is voluntary. However, you should make sure you are comfortable with your Data the third-party social networking services may make available to us by visiting those services’ privacy policies and/or modifying your privacy settings directly with those services. We reserve the right to use, transfer, assign, sell, share, and provide access to all of your Data that we receive through third-party social networking services in the same ways as all of your Data we receive through our Site/Service (as described in Section IV below).
Be Careful Publicly Posting PII. Please be aware that Content and PII that you disclose in publicly accessible portions of the Site/Service may be available to other users, and may also be made available outside the Site/Service by third parties, therefore you should be mindful of all PII, especially sensitive PII, that you may wish to post.
How we use your data
Processing Your Requests for Services/Products. We use your Data to process your request for Content and/or other Service(s)/Product(s). For example, if you subscribe to any of our Services/Products, we may use your email address to send you invitations to events we will be hosting, to answer questions you submit to us (see FAQ), a confirmation note for the said Service and/or your postal address to send you the Product. Similarly, if you enter a competition/contest, we will use your PII to notify you if you are a winner. If you enter a competition/contest or submit Content to us (e.g., post, “letter to our editors” or online review or comment), we may also publish your name, screen name, home town and other PII you have provided to us. Other reasons for using your data is for us to send you our news and updates (newsletters, etc.), administer our business processes, as well as comply with our legal and contractual obligations.
Administering the Site/Service. We also use your Data for any lawful business purpose in connection with administering the Site/Service, including – without limitation – for customer service, to help diagnose problems with servers, to improve Services/Products that we offer by customising them to your needs, to gather broad demographic details, to analyse trends, to seek compatible advertisers/sponsors/clients/customers, etc., and to track users’ movements around the Site/Service and elsewhere on the web or across apps and/or devices. Your geographic location Data may specifically be used to show you Content (including advertising and sponsored messaging) based on said geographic location.
Access by Third Party Providers. We may also allow access to your Data by Third Party Providers that provide us with services, such as technical maintenance, market research, community and fora management, auction services, e-commerce, personal/job search and other advertising functionality, but only for the purpose of and to the extent necessary to provide those services. Should you choose to purchase or subscribe to any Service(s)/Product(s), we may forward your Data to Third Party Providers for services such as credit/debit card or other payment processing, order fulfilment, credit pre-authorization, and address verification. There are also times when you provide Data to us in areas of the Site/Service that may be managed or participated in by one or more Third Party Providers. In such cases, the Data may be used by us and by such Third Party Provider(s), each pursuant to its own policies. While we may seek to require Third Party Providers to follow appropriate privacy policies and will not authorize them to use your Data except for the express purpose for which it is provided, we do not bear any responsibility for any actions or policies of third parties.
Marketing Communications. We may also use your Data to communicate with you about new features, events, Services or Products offered by us, Third Party Providers, our advertisers, and other companies and individuals with which we have a collaboration of any sort.
Transfer or Sale of Our Business. As our business changes, we may buy or sell various assets owned or controlled by us. In the event all or a portion of the assets are sold, assigned, transferred or acquired by another company due to merger, divestiture, restructuring, reorganization, dissolution, financing, acquisition, bankruptcy or otherwise, your Data may be among the transferred assets.
Combining Your Anonymous Data with PII. We reserve the right to merge or commingle anonymous, non-personally identifiable Data about you, your offline and online behaviour, and/or your Device (including its geographic location), with your PII for any lawful business purpose.
Sharing your data for marketing
Credit/Debit Card and Payment Account Data. We will not sell or rent your credit/debit card number or payment account Data. We may only transfer such Data to Third Party Providers who need access to fulfil a transaction that you have consented to.
Sharing Your Data for Marketing. Unless otherwise specified on the Site/Service, we may sell or share your Data among our parent, subsidiaries, and affiliates and with other third parties who we think may offer or enable you to become aware of Services/Products that may be of interest to you.
How to Opt-Out of Marketing Messages from Us. If you do not wish to receive future marketing or other commercial messages from us, simply follow the unsubscribe instructions contained within the message you receive. But note that you may continue to receive certain communications from us that are necessary for the Site/Service, such as renewal notifications, invoices, technical notices, updates, security alerts, support, and administrative service bulletins.
Cookies and related technologies
Cookies/Local Device Storage. The Site/Service will at times place and/or store code or other types of information and/or software on your Device or within your browser, or in our emails/communications such as cookies (including flash cookies), locally shared objects, and HTML5 (collectively, “Local Device Storage”). We and Third Party Providers may use Local Device Storage in connection with the Site/Service for any lawful business purpose, including – without limitation – to determine whether you have seen a particular advertisement before on the same or different Device and to otherwise control the display of advertisements, to track the movements of individual users through the Site/Service and elsewhere on the web or across apps, devices, social media, and geographic locations, to help diagnose problems with servers, to gather broad demographic information, to conduct research, to deliver editorial Content, to record registration and personalisation of information, and to generally optimally administer the Site/Service.
You May Disable Local Device Storage. If you do not want Local Device Storage, your Device or browser may include an option that allows you not to accept it. However, if you disable Local Device Storage, some parts of the Site/Service may not function properly.
Tracking Technologies. In addition to Local Device Storage, we may use web beacons, web bugs, internet or pixel tags, gifs, digital fingerprinting (“Machine Identification”) and similar technologies (collectively, together with Local Device Storage, and/or the “Tracking Technologies”) on the Site/Service and in our communications with you, such as within email and text messages and push notifications. We use Tracking Technologies to determine which of our messages have been opened by recipients, and for all or some of the same lawful business purposes described above for use of Local Device Storage.
Do Not Track (DNT). Your browser setting may allow you to automatically transmit a “Do Not Track” (DNT) signal to websites and online services that you visit. There is no consensus among industry participants as to what DNT means in this context, and some browsers automatically apply DNT signals by default and therefore do not necessarily reflect our visitors’ choice as to whether they wish to receive advertisements adapted to their interests. As a result, like many websites and online services, we do not alter our practices when the Site/Service receives a DNT signal from a visitor’s browser. You may opt out of the use of your Data for online behavioural advertising by third parties at any time. To find out more about DNT, please visit http://allaboutdnt.com.
Online behavioural advertisement and how to opt-out
Opt-Out of OBA. If you do not want OBA, you may be able to opt-out by sending an email to firstname.lastname@example.org. Please note that the option to opt-out applies only to tracking by Third Party Providers across this Site and other sites, applications, destinations and services, and not tracking among pages within the Site/Service itself. Residents of the European Economic Area (EEA) and Switzerland have additional options as described below in Section XII(B) to exercise choices with respect to OBA.
Transfer of your data among jurisdictions
Data Security and Notification
No Liability for Breach. Because no data transmission is completely secure, and no system of physical or electronic security is impenetrable, we cannot guarantee the security of the Data that you send to us or the security of servers, networks or databases, and by using the Site/Service you agree to assume all risk in connection with your Data. We are not responsible for any loss of such Data or the consequences thereof.
Breach Notification. In the event that we believe the security of your Data in our possession or control may have been compromised, we may seek to notify you. If notification is appropriate, we may notify you by email, or otherwise.
For communications on other matters, please contact us through the means described on the Site/Service, if available (for example, in the “Contact Us” section)
Changes to this policy
Return and Refund Policy
Last updated: May 20, 2022
Thank you for shopping at Writers Edition.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Writers Edition Guild Pvt Ltd, #5050, 5th main, 3rd cross, Vijayanagar 2nd stage, Mysore, Karnataka India.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to Writers Edition, accessible from www.writersedition.com
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 14 days without giving any reason for doing so.
The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: email@example.com
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 14 days
- The Goods are in the original packaging
The following Goods cannot be returned:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
Writers Edition Guild Pvt Ltd
Mysore, Karnataka, India
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: firstname.lastname@example.org